Payment Methods

Outelande offers secure, convenient payment options tailored for US and EU customers.

Accepted Payment Methods:

For US Customers:

  • Credit/Debit Cards:

    • Visa (including Visa Electron)

    • Mastercard

    • American Express

    • Discover

  • Digital Wallets:

    • Apple Pay

    • Google Pay

    • PayPal

  • Buy Now, Pay Later:

    • Klarna (4 interest-free payments)

    • Afterpay

For EU Customers:

  • Credit/Debit Cards:

    • Visa/Mastercard (all variants)

    • Maestro

    • Cartes Bancaires (France)

  • Local Payment Methods:

    • iDEAL (Netherlands)

    • Sofort (Germany/Austria)

    • Giropay (Germany)

    • Bancontact (Belgium)

  • Digital Wallets:

    • PayPal

    • Amazon Pay

    • MobilePay (Scandinavia)

Security Features:

  • PCI DSS Level 1 compliance

  • 3D Secure authentication

  • Tokenization for recurring payments

  • Real-time fraud monitoring

Currency Handling:

  • US store: USD only

  • EU store: Local currency display with EUR settlement

  • Dynamic currency conversion available

  • No foreign transaction fees from our side

Payment Issues Resolution:

  • Failed payments: Retry within 24 hours

  • Declined cards: Contact issuing bank

  • Authorization holds: Typically released in 3-5 days

  • Billing descriptor: "OUTELANDE HEALTH"

Recurring Payments:

  • Subscription services only

  • Advance notice before charging

  • Easy cancellation anytime

  • Prorated refunds available